Q: How do we apply for Family Visits?
A: The inmate needs to pick up the application from his counselor to apply for family visits.
Q: How do the vending cards work for buying food during visits? Is there a limit to how much I can load onto my card?
A: When you buy your vending card, there are two machines you'll be using-- one to purchase the card, and another to load additional value. These machines are located in the visitor processing center. The card is $5 to buy ($2.50 deposit + $2.50 initial value), so it would be a good idea to bring a $5 bill or 5 $1 bills to use in the first machine. Then you can load it at the second machine using any combination of $1, $5, $10 or $20 bills. DO NOT BRING QUARTERS! None of the machines take coins, so make sure you have bills.
There is no limit to how much you can load onto your card, and you can either keep the card to use at subsequent visits to VSP (not valid at other prisons) or return it for a refund of the deposit plus any unused value at the end of your visit. If the refund is over $25 you will need to mail in the card to request a refund.
Q: I want to visit but do not have transportation. Is there anyone who can pick me up at a local bus station?
A: Friends Outside is an organization that may be able to help visitors in need of transportation assistance. Visit their website for more information: http://www.friendsoutside.org/visitor-center-program.htm
Q: How do I reach a specific department at the prison?
A: When you call the main prison number (559) 665-6100, you will be given the following options to reach specific departments:
1 Visiting information
1 Visiting information toll free
2 Visiting appointments
3 Family visiting officer
4 Friends Outside
5 Visiting Lieutenant or Sergeant
2 Inmate services
1 Inmate Locator
2 Inmate telephone services
3 Education services, VOC and ACAD
4 Mail room
5 Inmate packages, Receiving and Release
6 Accounting inmate trust support
3 Administration services
1 Public information officer
2 Executive assistant
3 Chief assistant
4 CAL-PIA administration
5 Litigation coordinator
4 Business services
2 Accounting and trust office
3 Plant operations
5 Return to work coordinator
6 Business service offices
7 Food service
5 Custody services
1 Watch office
2 Custody captain’s office
3 Central control
4 Investigation services unit
6 Medical services
1 Inmate medical releases
2 Medical records
3 Medical administration
4 Mental health
7 Career information
1 Peace officer career opportunities
2 Medical, mental health or dental opportunities
3 General career opportunities